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Client Story

Advancing digital maturity with clinical leadership

Challenge

In 2010, LHCH set a goal to be the premier, integrated cardiothoracic organization in the country. The hospital’s commitment to lead and deliver outstanding care and research has helped LHCH become a top-performing Trust in the country for overall patient experience in the Care Quality Commission’s National Inpatient Survey for nine out of the past 12 years.

Technology plays an important role in this vision, and LHCH understands the importance of clinical leadership for its EPR transformation. Analysts on the core EPR team were from clinical backgrounds and helped shape workflows and procedures to best meet clinical needs.

Results

With Allscripts help, LHCH:

  • Captured nearly all clinical information electronically
  • Was ranked first by patients according to the Care Quality Commission’s National Impatient Survey
  • Became top-rated for digital maturity.
LiverpoolHeartChest_SuccessStory

 

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