Strategic expertise. Measurable outcomes.
That’s Allscripts Professional Services.


Balancing priorities, timelines and outcomes across your organization is critical and challenging. Competing priorities shift constantly, and it can be tough to create a balance between the projects you have to do and the projects you’d like to do. Perhaps you’d like to expand your solutions to achieve a single, integrated patient record while maximizing the investment you’ve already made in your EHR by taking advantage of improved features and functions. Maybe you’d like to explore achieving a HIMSS Stage 7 level or improving clinical quality scores and patient experience.
With Allscripts, we can help you:
With constant communication from Allscripts, you know that we understand your project priorities and layer those priorities in to our timeline of Allscripts-specific projects for implementations, upgrades, consulting engagements and additional services, ensuring collaboration and success for all of your organizational priorities.
Allscripts partners with you to understand your organizational goals – both in your health system’s clinical, operational and financial spaces and in your community. Through Allscripts Professional Services, we’ll seek to understand your goals, partner to create measurable metrics for success, and plan our work together through implementation and consulting services—all driving toward outcome success and achievement.
Succeed in today’s evolving regulatory environment with help from Allscripts healthcare consulting for comprehensive and project-based implementation, education, transformation and technical services. Allscripts solutions and services meet and exceed regulatory requirements while maintaining focus on usability and clinical excellence.
Allscripts has expertise to meet your needs in every space, including clinical, operational, financial and community-based spaces. Our portfolio of services includes strategic planning and implementation services, resulting in improved adoption, optimization and advancement, regulatory success, elevated clinical quality and enhanced end user satisfaction. We also offer custom services for specific requests.
Allscripts partners with you every step of the way to make the process of adopting and maximizing the investment in your Allscripts products easy.
What are Professional Services?
Business Process Improvement Services provide expert assistance to improve the efficiency and effectiveness of specific processes important for providing high-quality healthcare. Allscripts provides consultants skilled in business process analysis and design, as well solutions expertise, to identify areas of improvement, provide consulting to redesign and implement improved business processes and support those processes with the maximized capabilities of Allscripts solutions.
Clinical Application Assessments observe end users in their workflow and identify opportunities to maximize the efficiencies, features and functions of the solution and services. After a clinical application assessment, we offer an entire table of additional services (not all clinical) that are appropriate for the client to optimize additional operation and financial systems, workflows and configurations.
Continuous Improvement as a Service (CIaaS) is a business process transformation service in which Allscripts provides strategic leadership and tactical, project-based expertise to help clients select improvement opportunities and execute a series of properly scoped Rapid Cycle Improvement projects.
Custom Services provides highly skilled developers, each with decades of programming and clinical experience, who create software packages and services that meet clients’ unique requirements. Allscripts Custom Services provides consulting services for MLMs, Objects Plus and Reports, for a client to become completely independent in creating their own MLMs and reports.
HIMSS Analytics benchmarks organizations and their ability to use technology to improve care delivery using an eight-stage (0–7) Electronic Medical Record Adoption Model (EMRAM for Inpatient, O-EMRAM for Outpatient). Allscripts HIMSS-certified experts can assess an organization’s current technology adoption and provide a strategic plan to attest for EMRAM Stage 7.
The Pharmacy Optimization and Consulting Service is a specialized consulting service delivered by pharmacy consultants that evaluates, recommends and executes strategies to enhance the effective utilization and adoption of the clinical capabilities of Sunrise™ Pharmacy and Paragon® Pharmacy applications.
Allscripts Sepsis Detection and Management Program leverages data and enables workflows to facilitate early recognition and treatment of sepsis. Proven early-warning systems, order sets, clinical decision support and real-time monitoring tools equip clinicians to combat sepsis, and the negative effects it can have on patient outcomes.
Staff Augmentation offers configurable, direct, proactive and experienced support for daily operations of Allscripts solutions, with 24/7 available services and service-level guarantees.
Upgrade Center provides an upgrade experience that utilizes repeatable and reliable processes to attain clients’ desired outcomes within a predictable cost model. This multi-year subscription package provides clients with the resources they need to better plan for the future.
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July 2019 / Video
July 2019 / Video
A Healthcare IT Partnership for the Future
Discover how our client partnerships enable healthcare organizations to achieve the best possible outcomes. Learn more.
Let’s connect
Discover how, together, we can expand the possibilities at your own organization today—all through the power of Allscripts partnership, solutions and services.